About Us
Bed Bath N’ Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion.
With over 180 stores in every state and territory of Australia and key location stores throughout New Zealand and Singapore, our team of driven and inspired people are the biggest part of our exciting journey to becoming a full home lifestyle destination for our customers.
Bed Bath N' Table Will Offer You:
- The chance to be part of a 100% Australian owned business that is continuously growing and strong
- Access to Staff discounts of 30% off full price products and an additional 15% off reduced items so that you can create your own dream home
- Great inner-city location in the vibrant Glenferrie café district of Hawthorn, close to public transport
- Access to our Employee Assistance program to ensure that your well-being is continuously supported
We’re looking for a Business Application Analyst who loves solving problems, helping people, and keeping systems running smoothly. If you enjoy digging into issues, improving processes, and making technology easier for others to use, this could be the perfect role for you.
About the Role
In this role, you’ll work closely with our Business and SQL Data Analyst and support staff across our stores, warehouse, and head office. Your goal is simple: help keep our business systems working at their best.
You’ll look into system issues, help find the cause, and work with vendors and internal teams to get things fixed. You’ll also help test new features, tidy up documentation, and support new projects as the business continues to grow.
No two days will be the same — you might be investigating a system problem one moment and helping refine a process the next. If you enjoy variety and like understanding how things work, you’ll feel right at home.
What You’ll Do
- Investigate and resolve issues escalated from IT Support relating to RMS (ERP), SMS (POS), SQL Server, MS Excel, MS Access, SSIS, SCALE (WMS), and integrations.
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- Look into bugs, understand what’s going wrong, and help explain it clearly.
- Work with vendors and internal teams to get fixes and improvements delivered.
- Support testing and make sure solutions really work before they go live.
- Keep documentation, process maps, and workflows up to date.
- Help turn system problems into practical business improvements.
- Work on new projects and initiatives as the business evolves.
What You Bring
- Experience working with business systems in an IT or software support role.
- Strong attention to detail and great problem‑solving skills.
- Comfortable using SQL and the Microsoft 365 Suite.
- Experience with ERPs, POS, WMS, or similar systems (a bonus if you’ve worked in retail or wholesale).
- Able to explain technical things simply and clearly.
- Organised, calm under pressure, and able to juggle multiple tasks.
- Great communication skills and the ability to work with people at all levels.
- A positive attitude, willingness to learn, and a team‑first mindset.
Who You Are
You’re someone who enjoys helping others and sees technology as a tool to make work easier. You stay patient, listen well, and respond with empathy. You’re curious, proactive, and enjoy breaking down complex problems into simple solutions. You’re also adaptable — when things change (and they will), you adjust and keep moving.
Why You’ll Love Working Here
- Supportive, collaborative team environment
- A role with variety and plenty of learning opportunities
- The chance to make a real difference in how our systems and people work every day
- A workplace that values respect, safety, communication, and continuous improvement
If you love solving problems, enjoy working with people, and want a role where your ideas are welcomed, we’d love to hear from you.
Apply now and help us keep our systems — and our people — running at their best.